1. Warranty Coverage
QL Garden provides a warranty on all products against defects in materials and workmanship for a period of one year from the date of purchase. This warranty covers repairs or replacements of defective items.
2. Exclusions
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, neglect, or improper care
- Items that have been modified or repaired by unauthorized personnel
3. Claim Process
To make a warranty claim:
- Contact our customer service at [email protected] with your proof of purchase.
- Provide a description of the defect and any relevant photos.
- Follow the instructions provided by our customer service team.
4. Remedies
If a product is deemed defective under warranty, QL Garden will, at its discretion, repair or replace the item at no cost to the customer.
5. Limitation of Liability
QL Garden’s liability under this warranty is limited to the repair or replacement of the defective item. We are not liable for any incidental or consequential damages.
6. Contact Us
For any questions regarding our Warranty Policy, please reach out to us at [email protected].